Shipping
Shipping Guide and Costs
Standard: $10USD Flat Rate. Orders placed before noon (EST) will be delivered within 5-10 working days.
Tracked & Fasters Shipping: $30 Flat rate: Orders placed before noon (EST) will be delivered within 4 working days.
We aim to deliver orders placed before 12pm (EST) within 5-10 working days following the date your order has been placed. Please note that Saturday and Sunday are not classed as working days. Delivery to Alaska, Hawaii and the US Territories can take up to 14 working days. All orders are shipped from the UK and are subject to checking by US customs that may affect the delivery time. Customers will be responsible for paying any applicable import duties and taxes. Charges may vary based on the contents of the order. Customers are advised to contact their local customs office for further information on current import regulations.
UK Bank holidays for 2011 and 2012 are as follows:
| 2011 1st January – New Year's Day 22nd April – Good Friday 25th April – Easter Monday 2nd May – Early May Bank Holiday 30th May – Spring Bank Holiday 1st August – Summer Bank Holiday 29th August – Summer Bank Holiday 26th December – Christmas Day 27th December – Boxing Day |
2012 2nd January – New Year's Day 6th April – Good Friday 9th April – Easter Monday 7th May – Early May Bank Holiday 4th June – Spring Bank Holiday 5th June – Queens Diamond Jubilee 27th August – Summer Bank Holiday 25th December – Christmas Day 26th December – Boxing Day |
Shipping Address
Please note, no changes can be made to the shipping address after the order has been placed.
APO Addresses
At this time we are unable to deliver to APO Addresses.
USPS or US COURIER DELIVERIES
Your order may be delivered by either the United States Postal Service (USPS) or by a US courier. Depending on your area, most orders will be delivered by USPS so the parcel will be received with your regular mail. If you are not home when the delivery is made, a notice card will be left by the postal service to advise on how and where your delivery can be collected.
Larger orders will be delivered by courier who will attempt to deliver the goods three times or leave with a neighbor. They will also leave a notice card after each delivery attempt to advise you what you can do to arrange receipt of the goods. A signature is required for larger deliveries but not for the smaller USPS deliveries.
Track your order
Unfortunately we are unable to offer online order tracking for Standard shipping at this time, however if you select "Tracked & Faster" shipping method in Checkout your tracking link will be sent to you via email.